Privacy Policy
Effective date: 9 September 2026
SP India operates spindiapan.com and related customer-support services, including our WhatsApp Business communication channel. This policy explains what information we collect, why we use it, and the choices available to you.
Information we collect
- Account and contact details such as name, mobile number and email address.
- Application details and documents that you choose to submit for a requested service.
- WhatsApp profile details, phone number, messages, media and message delivery information when you contact us on WhatsApp.
- Technical and security information such as timestamps, IP address and service logs.
How we use information
- To provide, process and support the services requested by you.
- To respond to enquiries and send relevant service or transaction updates.
- To protect users, prevent fraud, troubleshoot problems and maintain service security.
- To meet legal, accounting and regulatory obligations.
WhatsApp and third-party services
WhatsApp communications are processed using the WhatsApp Business Platform provided by Meta. Meta and other service providers may process information according to their own terms and privacy policies. We share information only when needed to operate the requested service, comply with law, or protect legitimate rights. We do not sell personal data.
Data retention and security
We retain information only for as long as reasonably required for the service, support, dispute resolution, fraud prevention and applicable legal obligations. We use reasonable administrative and technical safeguards, but no internet-based system can be guaranteed completely secure.
Your choices
You may ask us to access, correct or delete eligible personal data. You may also stop WhatsApp messages by replying STOP. Some records may need to be retained where required by law or for legitimate security and dispute-resolution purposes.
Children
A parent or legal guardian must provide and supervise any information submitted for a minor and must have authority to do so.
Changes to this policy
We may update this policy as our services or legal requirements change. The effective date shown above identifies the latest version.
Contact us
For privacy questions, contact SP India at spindiahelpline@gmail.com or write to us in Jaipur, Rajasthan, India.